Shipping Policy

Order Processing Times

All orders are processed within 1-2 business days after the purchase is made. Please note that business days exclude weekends and holidays. Once your order is processed, you will receive an email notification with tracking information (if applicable) so you can monitor your order's progress.

We strive to ensure prompt processing of your order, and we appreciate your patience as we carefully prepare your items.


Shipping Locations

We are happy to offer worldwide shipping to bring our products directly to your doorstep, no matter where you are located. Whether you’re in the USA, UK, Europe, or anywhere else, we’ve got you covered.


Shipping Costs

Shipping charges are calculated at checkout based on the delivery location, package weight, and size. Alternatively, you can use our Shipping Calculator available on the website while adding products to your cart. This tool will give you an estimated shipping cost for your order before finalizing your purchase.

Please note that customs duties and taxes may be applicable for international shipments and are the responsibility of the customer.


Standard Delivery Times

Please refer to the estimated delivery times below based on the type of product you ordered:

  1. Unstitched Items:

    • Delivery Time: 7-10 days from the date the order is placed.

    • These are ready-made products that are not altered or tailored to specific measurements.

  2. Casual Prets:

    • Delivery Time: 1-2 weeks from the order date.

    • Casual Prets are ready-to-wear collections that are stylish yet comfortable for daily use.

  3. Luxury Prets:

    • Delivery Time: 4-5 weeks from the order date.

    • Luxury Prets are higher-end, designer collections that require careful preparation and attention to detail.

  4. Formals:

    • Delivery Time: 6-8 weeks from the order date.

    • Our formal wear collections, including evening gowns, bridal, and bespoke pieces, may take longer due to the intricate designs, stitching, and finishing involved. These items are custom-made to meet your specifications.


Note:

  • Custom Orders or made-to-order items (such as formal or bridal wear) may take longer than the standard shipping times mentioned above, depending on the complexity of the design and availability of materials.

  • While we work diligently to meet the delivery times, delays can sometimes occur due to circumstances outside of our control, such as courier delays, customs inspections, or weather disruptions.

We will keep you informed if any delays occur during the processing or shipping of your order.


Thank you for choosing to shop with us! If you have any questions or concerns regarding shipping or delivery, please don’t hesitate to contact our customer support team. We’re here to help you every step of the way.